Privacy Policy

Tropical American Timber LLC is committed to providing both customers and visitors with the utmost in privacy and security. We abide by all industry guidelines and consistently monitor our management and methods in order to maintain your privacy, and our integrity. This is our promise to our customers, dealers and associates. This privacy statement discloses the privacy practices for

Information Collection and Use

Tropical American Timber LLC is the sole owner of the information collected on this site. We will not sell, share or rent this information to others in ways different from what is disclosed in this statement. 

Inquiries, Forms and Online Transactions

The Tropical American Timber web site is designed to attract customers interested in taking advantage of the great prices and excellent quality of our products. The site may feature forms, intended for customers and visitors, that solicit Personally Identifiable Information. These include Requests for Information, Catalog Requests, Newsletter Subscription, etc. Any information requested by the forms and any future communication resulting from the information disclosed therein shall be directly related to the user’s request. 

The site also has an Online Order Form that enables our customers to place an order online. Tropical American Timber LLC uses SSL (Secure Socket Layer) encryption when transmitting certain kinds of information, such as credit card payment information. An icon resembling a padlock is displayed on the bottom of most browser windows during SSL transactions that involve credit cards and other forms of payment. Any time Tropical American Timber LLC asks you for a credit card number for payment or for verification purposes, it will be SSL encrypted. The information you provide will be stored securely, and used only for the purposes that you have expressly approved. Once you choose to store or enter your credit card number with, it will not be displayed back to you in its entirety when you retrieve or edit it in the future. Instead of the entire number, you will only see asterisks and either the first four digits or the last four digits of your number. 

Personally Identifiable Information

Personally Identifiable Information is information that can be used to identify a specific user. In the course of filling out an inquiry, requesting a catalog or making a purchase online, you may be asked to disclose Personally Identifiable Information. Tropical American Timber will never collect information from you without your permission. Specifically, you may be asked to provide one or more of the following: Name Postal address Phone number Email address Company name Credit Card Number 

Providing personally identifiable information is strictly voluntary. It may, however, be necessary for you to provide the information requested in order for Tropical American Timber to process your request and or purchase. Whenever a customer or a visitor provides Personally Identifiable Information it will be provided via a secured connection (SSL). 


Tropical American Timber does not require personal information from visitors using our website to view our inventory, policies, knowledge base, etc.


As a rule, Tropical American Timber will not intentionally disclose personally identifiable information about its website users to any third party without first receiving the user’s permission. However, Tropical American Timber may disclose personally identifiable information if required to do so by law, or in the good-faith belief that such action is necessary to, (a) conform to edicts of law or comply with legal process, (b) protect and defend the rights or property of Tropical American Timber, and (c) act under exigent circumstances to protect the personal safety of any user of Tropical American Timber products.


We use “cookies” on our website. Cookies are pieces of information that an Internet site transfers to your hard drive for record-keeping purposes. The use of cookies is an industry standard – you’ll find them almost everywhere on the Internet. Tropical American Timber uses cookies to recognize visitors when they return to our sites. Once we know it’s you, we can customize your online visit. For instance, when you are ready to purchase an item, a cookie allows our site to “remember” you have added the item to your shopping cart. 

We can also show you new products based on your preferences, alert you to new website features, or tell you what new products we have. We may also evaluate our content and services and tailor our website for visitors, based on other information we collect such as IP addresses, which are numbers assigned to your computer whenever you use the Internet, pixel tags (or clear gifs), and the type of Internet browser or operating system you are using. This information is collected in the aggregate, but we may tie it to your personal information through cookie use as described above. 


Our website may contain links to variety of other sites that provide resource information. Please be aware that Tropical American Timber is responsible only for the privacy practices of Other websites to which we link have their own specific privacy policies. We encourage our users to be aware when they leave our site to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected via 

Spam Complaints

The Tropical American Timber website is 100% permission and opt-in based.

If you are receiving e-mails or newsletters from Tropical American Timber, you have opted-in to receive such e-mails or newsletters. Spam complaints concerning Tropical American Timber lists are handled with the utmost scrutiny and promptness. If you have received e-mail(s) that you believe to be unsolicited, your e-mail address will be removed from the list to which you were subscribed, and you will not receive any further e-mail correspondence from us, unless otherwise requested in writing. Infinity Cutting Tools upholds its belief in your privacy in order to maintain our valued reputation and integrity. 


The Tropical American Timber website takes every reasonable precaution to protect our user’s information. When you submit information to Tropical American Timber, your information is protected both online and offline in accordance with applicable laws, regulations, and industry standards.


Correcting, updating, or requesting the deletion of information that you have provided may be accomplished by e-mailing us ( or by writing. Please direct corespondance to Tropical American Timber 250 SE 10th Ave Suite B Gainesville, FL 32601 

Notification of Changes

Tropical American Timber’s fundamental commitment to protecting customer privacy will not change. However, regulatory changes or other circumstances may require us to modify this privacy policy. In the event that we do amend this statement, it will be posted at and will be effective 15 days after is it posted. Please note that Tropical American Timber will not change the usage of personally identifiable information collected under our privacy policy without first obtaining express user permission. Tropical American Timber will only use information in accordance with the privacy policy in place at time the information was collected.